Our service
Polska Marine is part of UX Habitat Pte Ltd. Payments for our services are made to UX Habitat Pte Ltd. These terms cover our registration assistance, client portal and website. The registration authority makes the registration decision; submitting or paying for an application does not itself mean registration has been approved or issued.
Your application
Provide accurate information and documents that you are authorised to use, and respond to requests for clarification. You are responsible for checking the owner, company, vessel and engine details you submit. Marking a detail Not available lets us review what is missing; it does not waive an authority’s requirements.
Registration is separate from any applicable operating permissions, insurance, taxes, safety requirements or permissions for commercial use. Discuss your intended use and cruising waters with us if you need clarification.
Our seven-day target
We strive to complete registration within seven days once your application file is complete. This is a service target, not a guaranteed completion date.
There can be delays beyond our control at the Reja24 registration offices or with the registration authority. Missing documents, clarification requests and authority processing can also affect timing. We cannot control or guarantee the authority’s processing time. A delay alone does not mean an application has failed.
Prices and payment
Registration is S$1,975 plus GST. Optional MMSI assistance is S$850 plus GST. Your application’s payment screen shows the total including GST before payment. PayNow payments are to UX Habitat Pte Ltd, UEN 202215498R; card payments are processed through Stripe.
A PayNow “I’ve already paid” notification is subject to confirmation of the transfer. Keep your payment reference.
If registration does not go through
If the registry confirms that it cannot register your vessel, we will refund the full amount you paid to us for that application, including GST and any MMSI fee. The refund will be made within 30 days after we receive that confirmation from the registry. Contact info@polskamarine.sg with your application reference and payment reference so we can review the outcome and arrange the refund.
Our seven-day target is not a refund deadline. An application that remains under review or is delayed at Reja24 has not necessarily failed.
Collecting your registration card
When your registration card arrives and we confirm that it is available, it is your responsibility to collect it or arrange collection or delivery with Polska Marine. Keep your contact details current and contact us to agree the arrangements.
To the extent permitted by law, Polska Marine and UX Habitat Pte Ltd are not responsible for loss, delay or costs caused by your failure to collect the card or arrange collection or delivery after it becomes available and you have been notified. This does not exclude responsibility for our own acts or omissions where that responsibility cannot lawfully be excluded.
Delivery arrangements and any related charges must be agreed with us. These terms do not create an automatic card-disposal deadline.
Website and client portal licence
We give you a limited, non-exclusive permission to use the website and client portal for your own enquiries, authorised applications, payments and communications with us. This is the end-user licence for the website; it does not transfer ownership of our software, design, brand or other content.
Do not access another client’s records, share access credentials, upload unlawful material, interfere with the service or attempt to bypass access controls. You retain your rights in documents you provide and allow us to use and share them as needed to provide the requested service, as described in our privacy policy.
Keep your application reference and login details safe. Guest access depends on the browser session you used. If you lose access, contact our team with your reference. We may restrict access that is used unlawfully or threatens the service.
Questions, rights and changes
Contact info@polskamarine.sg or +65 8939 8561 with application, refund or card-collection questions.
Nothing in these terms excludes or limits rights or liability that cannot lawfully be excluded or limited. Changes to these published terms do not retrospectively remove rights attached to an existing application.